Frequently Asked Questions.
Here are some common questions about Top Choice Jamaica Tours
Where can I find Jamaica's Covid 19 Protocols
Please visit the website link below as all related questions and policy we follow are based on the Jamaica Touorist Board.
What Type of Transportation do you do?
We provide Private transportation only we do not do shared veichle spaces nor public shuttles.
What type of payments methods do you accept?
We accept all major credit cards as well as some cash payments. Prepaid is mostly desired.
Which Airports do you pick up from?
We currently only pickup from the Donald Sangsters International Airport. The short code is MBJ.
Do you provide car seats or booster seats?
We certainly do provide them , however it is based on a first come first serve basis due to limited supply. Send us an email and we can confirm wether we have any available for your dates and time.
What type of vehicles do you provide?
For standard pickups we will provide a car , MPV’s, minibus , large bus or coach depending on the maximum persons on board. For VIP we use Luxury vehichles the maximum capacity is 4 persons with luggages.
Which days of the week are you not available?
We are currently not available for pickups during Friday 6pm – Saturday 6pm . We can however refer you to other partners who will be able to offer a similar service.
Do you pickup Cruise Passengers?
We offer private tours and excursions to all group types. We also pickup mainly from Montego Bay and Falmouth ports but at times we also pickup from the Ocho Rios port depending on a minumum of 4 persons . Our prices will suprise you.
What is your cancellation policy?
24 hours or less: no refund
48 hours or less: 50% cancellation fee
96 hours or less: 25% cancellation fee
96+ hours: full refund
How Far are you from the Airport?
We are approximately 5-7 minutes from the airport.
Can you customize tours & excursions ?
Yes we can . Whatever combination you desire let our sales team provide the best case scenario for a fun time with our drivers.
How long in advance do i need to make my booking?
We will take bookings up to 24 hrs in advance. We prefer at least 48 hrs so we can properly put things in place for everyone.
How do I find you at the airport?
Once you have completed the Jamaica customs you will enter the Transportation Hall which is on the outside then make a right and you will see other groups of persons with signs waiting for their visitors. Your courier will be waiting outside with the TCJ Tours sign and logo of the bird seen at the top of this page.